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Terms and Conditions


  1. Shipper confirms that he/she is the registered legal owner of the vehicle or has been granted the authority by the legal owner(s) of the vehicle, to enter into this agreement.
  2. Customer affirms that this is the only agreement for transport in effect and that no other contract or agreement is in effect for the transportation of stated vehicle(s). This supersedes all prior agreements either expressed or implied
  3. Delivery times are not guaranteed for any reason. Delays may occur due to unforeseen situations such as weather, road conditions, mechanical issues, etc. Broker or its agents will not be liable for any loss or inconvenience incurred from such delays.
  4. Carrier will only pick up and deliver to areas accessible by carrier’s equipment and with regard to local, state or federal laws. At no time will the carrier be subjected to any situation of jeopardy to his person, cargo or equipment.
  5. Customer or his agent as designated, must be present at pick up and delivery. If for any reason, they are unavailable, the vehicle will be put in storage at the customer’s expense including: storage, towing and re-delivery fees. Customer shall hold Broker and its agents harmless of any of these costs, loss or claims incurred.
  6. Customer MUST obtain and keep a copy of the inspection report or BOL, completed at origination.
  7. If the agreement for transport is cancelled after a carrier has been assigned, a cancellation fee of $200 will be automatically assessed.
  8. Vehicles MUST be free of all contents. *Carriers are NOT allowed to transport ANY items in the vehicle.
  9. Customer shall prepare the vehicle for transport by: Removing any and all items from inside the vehicle as well as removing all non-permanent items from the exterior of the vehicle including but not limited to: loose parts, protruding or low-hanging accessories, bras, antennas, and the like.
  10. Customer must disarm the alarm system prior to transport. If alarm is activated at any time during transport, the driver is required to deactivate the alarm by any reasonable and effective means. Customer releases the transporter and broker from any claim or damage that may result.
  11. Broker and its agents will not be liable for any claims for damages such as scratches, scrapes, chips or pits that result from normal road conditions or wear and tear; damages caused by leaking fluids, battery acid, cooling system, freezing, any mechanical systems, acts of God, defective or insufficient brakes, exhaust system, mufflers, tail pipes, frame alignment, tire damage, glass damage, electrical systems; torn, loose or worn convertible tops or any canvas or fabric coverings such as bras, masks; tie downs that break or tear due to the vehicles age or condition
  12. If at any time, the vehicle becomes inoperable, a fee of $150 will be assessed automatically. Customer is liable for any and all costs and expenses including towing or repair charges resulting from disabled vehicle.
  13. Transporter will not be held responsible for any acts of vandalism. Transporter will not be held responsible for any damages not resulting from transporter negligence.
  14. No auto rental reimbursement will be honored for any delays, damage or accidents.
  15. At delivery – the customer (or agent) and carrier must inspect the vehicle for damages regardless of weather conditions, time of day, weekends or holidays. Any & all damages must be noted on Bill of Lading at delivery.
  16. Customer / receiver is responsible for obtaining and keeping a copy of the Bill of Lading at time of delivery.
    1. * Any claim for damage not noted on the Bill of Lading will NOT be honored.
    2. * All claims must be specifically stated, in writing at the time of delivery.
    3. * BALCH LOGISTICS, LLC will not be liable to ANY insurance company for any reimbursement of claims.
  17. Customer agrees that said vehicle is insured and that his/her insurance has primary responsibility. Vehicle will be covered by carrier’s cargo insurance for transport damage ONLY. All claims will be settled at actual cost.
  18. Customer agrees and understands that BALCH LOGISTICS, LLC is a registered transportation broker acting solely in the capacity of a broker. At no time will Balch Logistics transport or take possession of the vehicle.
  19. This agreement will be governed by the laws of the state of Texas. Any action or claims will be filed and handled within the appropriate court of jurisdiction in Harris County, Texas. Customer agrees to waive any and all defenses based on lack of personal jurisdiction.

Why Balch


The safest means in vehicle transportation. Our fully vetted network ensures safety every mile we move.

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Exceptional support, constant communication, and service you can rely on.

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Expertise you can trust. Balch Logistics continues to evolve & invest in your transportation options.

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